1. Introduction
BidVerdict.ai ("BidVerdict," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at bidverdict.ai (the "Service"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.
2. Information We Collect
We collect information you provide directly to us and information generated automatically when you use the Service:
| Category | Examples | Purpose |
|---|---|---|
| Account Data | Name, email address, password hash | Authentication and account management |
| Vehicle Analysis Data | Year, make, model, mileage, color, condition, auction fees, profit goals | Generating AI-powered investment analysis and market comparisons |
| Payment Data | Stripe customer ID, subscription status (no raw card numbers stored) | Processing subscriptions and one-time purchases |
| Usage Data | Pages visited, features used, timestamps, IP address, browser type | Service improvement, security, and analytics |
| Communications | Support emails, feedback submissions | Customer support and product improvement |
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the BidVerdict Service
- Generate AI-powered vehicle investment analyses and market comparisons
- Process payments and manage subscriptions via Stripe
- Send transactional emails (receipts, password resets, account alerts)
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address fraud, abuse, and security issues
- Comply with legal obligations
We do not sell your personal information to third parties.
4. AI-Generated Analysis Disclaimer
BidVerdict uses artificial intelligence and third-party market data APIs to generate vehicle investment analyses. The analyses, verdicts, and pricing recommendations provided by the Service are for informational purposes only and do not constitute financial, legal, or investment advice. Market conditions change rapidly. Always independently verify comparable sales data before making any purchasing decision. BidVerdict is not responsible for losses incurred based on AI-generated recommendations.
5. Sharing Your Information
We may share your information with:
- Service Providers: Stripe (payments), Resend (email), VinAudit (VIN history reports), Twilio (SMS), and cloud infrastructure providers — each bound by data processing agreements.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.
- With Your Consent: For any other purpose with your explicit consent.
6. Data Retention
We retain your account data and analysis history for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by emailing [email protected]. We will process deletion requests within 30 days, subject to legal retention obligations.
7. Cookies and Tracking
We use session cookies for authentication and localStorage for user preferences (e.g., sidebar width). We do not use third-party advertising cookies. Analytics data is collected in aggregate and does not identify individual users. You may disable cookies in your browser settings, but this may affect Service functionality.
8. Security
We implement industry-standard security measures including TLS encryption in transit, hashed passwords, and role-based access controls. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security and encourage you to use a strong, unique password for your account.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict certain processing
- Data portability (receive your data in a machine-readable format)
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at [email protected].
10. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date and, where appropriate, by email. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
BidVerdict.ai
Email: [email protected]